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Application Support Specialist - Award Winning Leading Global Software Company

  • Melbourne

  • CBD & Inner Suburbs

  • Information & Communication Technology

  • Networks & Systems Administration

  • Full Time

Who is this client you ask?

My client seeks the best in the industry - that means they hire the best, they are an award winning global organisation in HR/Payroll Software & Solutions that challenges the status quo and sets the benchmark for others to follow. You'll be part of a fun, open, highly professional leadership team and rewards-based culture where your input is encouraged and your success is rewarded!

We are looking for someone with strong interpersonal skills, good oral and written communication skills, problem solving with a determination to get the job done to time and to the clients satisfaction. You will be a team player with good decision-making skills, be calm under pressure and be a person of influence.

For this key level position are looking for a dynamic individual who wants to be part of a forward-thinking, customer centric organisation whose culture is based on innovation, accountability and passion.


 

What you'll be doing…

You will be a part of a small team of highly talented professionals (currently 7 team members manage the 300+ Hosted clients (backup’s, system configuration, system copies, upgrades & updates) as well as providing application technical support to in-house clients.


 

Your talents…

Ideally, you will deliver a compelling customer experience for our clients valued customers with experience in either of the following:

  • Passionate about providing an excellent service experience for our clients, clients;

  • Strong analytical thinking and keen attention to detail;

  • Highly logical with proven problem-solving abilities;

  • Independent, self-directing and delivery focused working style;

  • Good communication skills, confident in dealing with internal and external clients;

  • Able to take initiative learn quickly in a dynamic fast-paced industry;

  • Ability to effectively prioritise and execute tasks in a high-pressure environment;

  • Excellent organisational, administration and time management skills.

  • Some experience with HR/Payroll Software products, Microsoft .NET and intermediate SQL skills beneficial but not essential;

  • Liaise with development teams to resolve software issues

  • Identify and escalate situations requiring urgent attention


You must have good common sense and the ability to think on your feet and show initiative, coupled with a great sense of humor and personality will be the successful candidate.


 

Culture

Benefits of the role are numerous, including: a key focus on career development; a great work environment; the excitement of being involved in a fast-growing organisation; and the satisfaction of working with a strong team.


If you aspire to a career with a successful organisation that recognises and provides "quality of life", stability and security of employment, then don't hesitate to call me, Antoinette Boyd for a confidential chat or apply online now with an attached cover letter and up to date resume.


Please note, all applicants will need to have the right to live and work permanently in Australia. While all applications will be reviewed, only those who meet our criteria will be contacted.




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